FAQs

We do not offer standard sizes. All our garments are made to measure. Please use our measurement tools to create a measurement profile. First time orders are covered by our comprehensive perfect fit guarantee.

These details help our algorithm achieve precise measurement calculations. If necessary, feel free to estimate your weight — a few lbs difference does not impact the accuracy of your measurement profile.

In the unlikely event that your measurements are less than perfect, please contact Tailor Store customer service. One of our advisors will assist you in retaking some measurements. If it is your first time ordering, we will replace your garment free of charge. Please see our Perfect Fit guarantee.

To maintain a low cost structure we decided to offer customer support by email only. We aspire to always answer your query within 24 hours Monday to Friday. Should you not receive an answer from us within this given time frame, please get in touch with us again.